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Cover image for book Quality Management for Organizational Excellence: Introduction to Total Quality (Pearson+)

Quality Management for Organizational Excellence: Introduction to Total Quality (Pearson+)

By:David Goetsch
Publisher:Pearson+
Print ISBN:9780135577325
eText ISBN:9780137848249
Edition:9
Copyright:2023
Format:Online Resource

Expires on Nov 16, 2026

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For courses in quality management, quality engineering, quality technology and continuous process improvement.

A comprehensive guide to becoming an effective quality manager and decision maker

Quality Management for Organizational Excellence helps current and future quality controllers gain the aptitude they need to achieve organizational excellence. For use in universities, community colleges and corporate environments, this text covers all quality management concepts.

Updated topics of the 9th Edition include the latest trends and information. Additionally, each chapter contains a summary, key terms and phrases, factual review questions and discussion cases.