Practical Salesforce Agentforce Playbook
| By: | Lars Malmqvist |
| Publisher: | Packt Publishing |
| Print ISBN: | 9781806389230 |
| eText ISBN: | 9781806389223 |
| Edition: | 1 |
| Copyright: | 2026 |
| Format: | Reflowable |
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Details
Table of Contents
Build production-ready AI agents on Salesforce Agentforce with Atlas Reasoning Engine, Data Cloud, Flow, and Apex Free with your book: DRM-free PDF version + access to Packt's next-gen Reader*
Key Features
- Build intelligent, autonomous AI agents with the Agent Builder and the Atlas Reasoning Engine
- Extend agents with Apex, Flow, and secure integrations across Data Cloud
- Deploy, monitor, and optimize agents at scale with DevOps and Agent Analytics
Book Description
Agentforce is Salesforce’s next-generation framework for building autonomous AI agents that act intelligently on behalf of users. This book is your practical guide to leveraging Agentforce to create enterprise-grade agents that reason, plan, and execute across clouds. You'll begin by mastering core concepts, agent types, the Atlas Reasoning Engine, and the Einstein Trust Layer, before setting up your development environment and using Agent Builder to create your first agents. A full case study walks you through building a production-grade room booking agent, preparing you for more advanced implementations. In later chapters, you'll extend agents with Flow and Apex, build real-time intelligence using Data Cloud and semantic search, and secure your implementations. You'll then adopt DevOps practices to manage deployments, use the Command Center for performance insights, and integrate Agentforce across your enterprise landscape using MuleSoft and external services. By the end, you’ll design and run robust Agentforce solutions that automate complex workflows and deliver measurable business value. *Email sign-up and proof of purchase requiredWhat you will learn
- Design AI agents using Agentforce Topics, Actions, and Instructions
- Build agent-ready data foundations with Data Cloud and semantic search
- Extend agent logic using Flow, Apex, and asynchronous processing
- Secure agent operations with the Einstein Trust Layer and audit controls
- Test, debug, and trace agent reasoning using professional tooling
- Automate deployment pipelines using AgentforceDX and CI/CD tools
- Monitor agent performance and optimize Flex Credit consumption
- Integrate Agentforce with MuleSoft and external enterprise systems